Lifetime Warranty & Upgrades

Lifetime Warranty

At Brilliance, we subject each of our products to rigorous standards of quality. Each piece is manufactured in our workshop using only the most premium materials and methods of craftsmanship. We carefully inspect each item to ensure that it meets our strict criterion before shipping it to you.

Free Ring Resizing

Any ring purchased from Brilliance can be sent back within 90 days from the date of shipment for a free resizing (return shipping charges will be applied). Ring sizing is completed approximately 10 - 15 business days from the time the shipment is received (once we have resized a ring it is no longer returnable). Please note that diamond eternity bands, custom designs and certain materials cannot be resized.

Need your ring resized? Start by completing the Resize Form.

Jewelry Insurance

Each Brilliance product comes with a free gemological appraisal issued by a master gemologist. This signed and certified document can be provided to your insurance company to verify the replacement value of your diamond or fine jewelry. We also provide complimentary re-appraisals to adjust your item's value as it appreciates over time.

It is advisable that you insure your diamond or fine jewelry product as part of your homeowner's or renter's insurance policy. In the event that your item is lost or stolen, you'll be eligible to receive the amount of its appraised value. If your existing policy doesn't cover jewelry or you don't currently have a policy, you can purchase protection from a specialized jewelry insurer. Brilliance recommends Lavalier, a highly reputable provider of jewelry and diamond insurance.

Diamond Upgrades

If you purchase a certified natural loose diamond from Brilliance, the stone may be upgraded to a diamond valued at twice or more the price of the original. The original diamond must have been purchased for $15,000 or less at the time of sale.

Upon approval, you will receive a full credit for the cost of your original diamond, minus a restocking fee, which will be applied toward the upgraded diamond.

This upgrade policy applies exclusively to undamaged natural diamonds that meet Brilliance's upgrade criteria and must be accompanied by the original diamond grading report.

Diamond Purchasing

Our expert gemologists will gladly issue a purchase quote on any certified loose diamond, regardless of where it was purchased. Contact a Brilliance Diamond & Jewelry Expert at 866-737-0754 for further details.

Our Lifetime Warranty, Care & Maintenance, and Resizing Services are available only to clients residing in the United States at the time of service.