Disadvantages to Online Diamond Wholesalers
One of the disadvantages to purchasing online is that the buyer cannot actually see or hold the diamond until it has been securely delivered to him or her. Brilliance offers a 30-day money back guarantee so that the buyer can review his or her purchase without any risk of being stuck with a diamond that is not what he or she envisions.
But what if the diamond you purchase is not the diamond you receive? This is the biggest fear for many shoppers buying online: unreliable and untrustworthy retailers. More customers report the dreaded switched stone situation from brick and mortar retailers than they do from online wholesalers, but be sure to research any potential seller thoroughly before making a purchase. It’s important to research customer reviews. Reputable wholesalers and retailers share their testimonials. Brilliance also recommends taking your newly purchased diamond to an appraiser after it is shipped to you. This will ensure that what you paid for and what you received are the same quality gemstone.