Contact Us

At Brilliance, we strive to provide our customers with a premier level of service. Feel free to contact one of our diamond and jewelry experts for answers to your questions, inquiries, or concerns.

Send a Message

Please complete the form below and click submit. A Brilliance diamond and jewelry expert will contact you within one business day.

Call Us

  • Toll-Free: 866-737-0754
  • Phone: 561-369-5551
  • Fax: 866-465-5173
  • International: +1-561-369-5551

Business Hours

  • Monday - Thursday:
  • 9:00am - 10:00pm (EST)
  • Friday & Sunday:
  • 9:00am - 5:00pm (EST)

Mailing Address

  • Brilliance, LLC
    3469 Boynton Beach Boulevard
    Suite 3 Boynton Beach, Florida 33436

Satisfied Brilliance Customers


Read what a satisfied customer said about their experience with Brilliance.com:

tx76006
May 22, 2015
Customer rating:

Great follow up. Great customer service. Great product. The engagement ring was far more stunning and beautiful than I expected for only paying 2.5K!...

Hamiter
May 22, 2015
Customer rating:

Brilliance.com was the biggest jewelry purchase of my life! Pros: Excellent customer service, by phone and email. I was always informed of my Fiancé engagement ring status. I was never left in the dark. Sorry for the long review, but you need to read it t...

robert bakker
May 12, 2015
Customer rating:

This was the first time purchasing a Diamond over the internet. My experience was very good. I purchased a cushion cut stone and had it mounted all from Brilliance.com. I worked With Anthony and he was helpful in our choice. I would use them again....

Coleman Rusnock
May 9, 2015
Customer rating:

Simon was brilliant! (pun intended). His knowledge of stone selection, custom design, and production timelines was instrumental in getting me the right ring on time and on budget. I would highly recommend Brilliance for any ring-making adventure....

Laura Arnold
May 8, 2015
Customer rating:

I worked with Brilliance.com after having a bad experience with a local jeweler. My personal rep from Brilliance gave me excellent care and answered all of my questions. At first I was nervous to make such a large purchase online, but now I'll never shop anywh...

Mike S.
May 8, 2015
Customer rating:

I have nothing but compliments for Jonathon O. He spent so much time, often on weekends and long after hours, to get my fiancee the perfect diamond. And believe me, though I love her to death (obviously), she had some very particular requirements. Jonathon ...

Duran
May 7, 2015
Customer rating:

I purchased a custom designed engagement ring in May of 2014 and my expectations were exceeded. The customer support was excellent, I had a million questions and received answers via email within the hour. We had the diamond and ring appraised after receivin...

Juston Wilson
May 7, 2015
Customer rating:

My experience was more than the 5 stars they will let me rate. The customer service i received was outstanding, they had an answer to every question I asked. As for the ring quality, it was absolutely perfect. It all turned out more amazing than I could have e...

SKTHOMAS
May 4, 2015
Customer rating:

We researched several websites and brick and mortar stores for the best quality diamond and the best price. Brilliance beat them all. Anthony was extremely helpful in helping us refine our search for the right diamond and ring setting. We needed the ring on...

Rennie K
May 1, 2015
Customer rating:

My order came as promised - Anthony was very accommodating towards meeting my expectation and aligning with my travel plans.Great work!Rennie K...