Contact Us

At Brilliance, we strive to provide our customers with a premier level of service. Feel free to contact one of our diamond and jewelry experts for answers to your questions, inquiries, or concerns.

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Call Us

  • Toll-Free: 866-737-0754
  • Phone: 561-369-5551
  • Fax: 866-465-5173
  • International: +1-561-369-5551

Business Hours

  • Monday - Thursday:
  • 9:00am - 10:00pm (EST)
  • Friday & Sunday:
  • 9:00am - 5:00pm (EST)

Mailing Address

  • Brilliance, LLC
    3469 Boynton Beach Boulevard
    Suite 3 Boynton Beach, Florida 33436

Satisfied Brilliance Customers

Read what a satisfied customer said about their experience with Brilliance.com:

Chris Vasta
July 21, 2014
Customer rating:

First off, like many that are looking into online buying of diamonds and engagement rings, I was a little bit skeptical. But after working with Ilene Reynolds at Brilliance.com, I can confidently say this was the best decision I've ever made! They have a lar...

Tuck Darna
July 20, 2014
Customer rating:

Product came within 3 days....

Mike Lawler
Owings Mills
July 18, 2014
Customer rating:

I used Brilliance to get an engagement ring for my fiancee last January. First of all, the quality of their diamonds and work was really great. I was a little nervous about making such a large purchase online and they answered my questions and helped me alon...

Nicholas Groff
July 16, 2014
Customer rating:

They were great to deal with. I was the paranoid type of buyer, and they took the time to call me to tell me exactly when it would arrive....

Adam Daigle
July 16, 2014
Customer rating:

They didn't fool me. The purchasing experience was great. I chose the diamond and setting i wanted, they called me back and even emailed me videos of the diamond i had chosen. I didn't like the first one and the rep emailed me other options and explained t...

Scott Nooner
July 15, 2014
Customer rating:

I ordered a loose diamond from Brilliance for an engagement ring. Admittedly, I was skeptical at first about ordering the diamond online since I wouldnt be able to view the gem in person at the time of purchase. However, the savings was really worth it. I requ...

Josh Rabine
July 14, 2014
Customer rating:

I purchased an engagement ring for my fiancé and knew nothing about diamonds before coming to Brilliance. Anthony made this experience effortless and enjoyable for me. With Brilliance I was able to get such a high quality diamond at a much better price with...

Anonymous
Boise
July 14, 2014
Customer rating:

Greggory Libros helped me find the perfect diamond at the right price. He helped me through the whole transaction and even after I had the product. He made suggestions that helped me to pick the right diamond, and was never pushy. I received an amazing diamond...

Landry
July 10, 2014
Customer rating:

First, Brilliance as a company, from the service I received, is easily a 5 star company. I do not normally provide reviews, in no circumstance. I feel this company needs to be commended for the service I received, and if this is the only way I can let them k...

Joe Pallante
July 6, 2014
Customer rating:

Mr. Cappola provided me excellent customer service throughout the shopping & purchasing of my ring. I first spoke to him about 9 months ago. Up until recently I started getting serious about the purchase of an engagement ring. Over the last month I have exc...