Contact Us

At Brilliance, we strive to provide our customers with a premier level of service. Feel free to contact one of our diamond and jewelry experts for answers to your questions, inquiries, or concerns.

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Call Us

  • Toll-Free: 866-737-0754
  • Phone: 561-369-5551
  • Fax: 866-465-5173
  • International: +1-561-369-5551

Business Hours

  • Monday - Thursday:
  • 9:00am - 10:00pm (EST)
  • Friday & Sunday:
  • 9:00am - 5:00pm (EST)

Mailing Address

  • Brilliance, LLC
    3469 Boynton Beach Boulevard
    Suite 3 Boynton Beach, Florida 33436

Satisfied Brilliance Customers

Read what a satisfied customer said about their experience with Brilliance.com:

William Bell, III, D.O.
July 30, 2014
Customer rating:

I cannot begin to say how easy the ordering process was for my wife's custom three stone ring. The developing of the CAD images and changes to be made were flawless. As a Surgeon , I expect perfection from something custom made and I got better than perfection...

Danny Malone
July 30, 2014
Customer rating:

When searching on-line for a stone for my upcoming Anniversary, I was both hesitant and concerned about the quality and legitimacy of the reseller. When I found Brilliance.com, I decided to use the CHAT window, and was pleasantly surprised to find a Gemologis...

Blake Johnson
July 29, 2014
Customer rating:

I purchased a custom engagement ring for my fiancee last year and the customer service was top notch! The jewlery was even better and the price could not be beat. I could not be more thrilled to now be ordering her matching wedding band. I am working with Si...

Scherrard Baker
Boston
July 27, 2014
Customer rating:

I can not say enough good things about Jonathan at Brilliance.com As a first time ring buyer and someone that was not very knowledgeable about diamonds I was very concerned about the first time purchase of an engagement ring. Jonathan definitely put my mind at...

Chris Vasta
July 21, 2014
Customer rating:

First off, like many that are looking into online buying of diamonds and engagement rings, I was a little bit skeptical. But after working with Ilene Reynolds at Brilliance.com, I can confidently say this was the best decision I've ever made! They have a lar...

Tuck Darna
July 20, 2014
Customer rating:

Product came within 3 days....

Mike Lawler
Owings Mills
July 18, 2014
Customer rating:

I used Brilliance to get an engagement ring for my fiancee last January. First of all, the quality of their diamonds and work was really great. I was a little nervous about making such a large purchase online and they answered my questions and helped me alon...

Nicholas Groff
July 16, 2014
Customer rating:

They were great to deal with. I was the paranoid type of buyer, and they took the time to call me to tell me exactly when it would arrive....

Adam Daigle
July 16, 2014
Customer rating:

They didn't fool me. The purchasing experience was great. I chose the diamond and setting i wanted, they called me back and even emailed me videos of the diamond i had chosen. I didn't like the first one and the rep emailed me other options and explained t...

Scott Nooner
July 15, 2014
Customer rating:

I ordered a loose diamond from Brilliance for an engagement ring. Admittedly, I was skeptical at first about ordering the diamond online since I wouldnt be able to view the gem in person at the time of purchase. However, the savings was really worth it. I requ...